Delivery and Returns

Shipping

🇦🇺 Australia — FREE Tracked Standard Shipping. Always.

Every Australian order ships free with tracking, no minimum spend required.

🇺🇸 🇬🇧 USA & UK — Free Shipping Over $150+ AUD

Orders to the US and UK qualify for free standard shipping when your order total reaches $150 AUD.

Processing Times

• Please allow 3 business days for processing before your order is shipped.
• During sales, restocks, or new releases, processing may take a little longer due to high volume.
• Custom & personalised orders: please allow 40 business days to produce, then shipped.

Delivery Timeframes

• Australia: 3–5 business days once shipped.
• International: 7–14 business days once shipped.

Tracking

A tracking number will be sent to the email address provided at checkout. Please note: a pre-shipment status does not mean your order has been dispatched yet.

International Customs & Duties

LIBRA THE LABEL is not responsible for any customs duties or fees charged by your country on international orders.

📦 Lost, Stolen & Delivered Packages

• Once tracking information has been provided and an order has been shipped, LIBRA THE LABEL is not responsible for lost or stolen packages.
• If your order shows as successfully delivered but you have concerns, please email us at info@librathelabel.com within 7 days of the delivery date.

↩️ Returns

For all returns and exchange enquiries, please contact us at info@librathelabel.com.